Frequently Asked Questions

Electrical submetering involves installing revenue-grade ANSI C12.20 certified meters to measure individual tenant or unit electricity consumption. These meters automatically read consumption data and integrate with billing software to generate accurate tenant bills. This allows property owners to fairly allocate utility costs and recover expenses from tenants based on actual usage.

Property owners typically see 15-25% reduction in utility costs through accurate billing and tenant accountability. This translates to $15,000-$50,000+ in annual recovered revenue for most commercial properties. Additionally, tenants reduce consumption by 15-25% when they pay for their actual usage, further reducing overall property utility expenses.

Yes, our billing software automatically handles all types of utility rate schedules including Time-of-Use (TOU), tiered rates, demand charges, real-time pricing, and seasonal rate variations. This is crucial for accurate cost recovery - if your utility charges peak rates during certain hours but you bill tenants a flat rate, you lose money when tenants use energy during expensive periods. Our system mirrors your utility's exact billing structure, ensuring you recover true costs and maintain profitability regardless of rate complexity.

Commercial office buildings, multi-family residential complexes, retail centers, and industrial facilities all benefit from submetering. Any property with multiple tenants or units sharing utility costs can implement submetering to improve cost allocation, increase NOI, and promote conservation.

Most electrical submetering installations are completed within 1-3 days depending on property size and complexity. Water submetering typically takes 1-2 days. Our installation team works efficiently to minimize disruption to tenants and operations. Billing software setup and integration occurs simultaneously with installation.

RUBS (Ratio Utility Billing System) allocates utility costs based on factors like square footage or occupancy, while submetering measures actual consumption. Submetering provides more accurate billing since tenants pay for exactly what they use. We offer both options and can recommend the best approach based on your property type and goals.

Yes, we provide 24/7 system monitoring, regular meter maintenance, billing software support, and technical assistance. Our team ensures 99.9% system uptime and handles any issues promptly. We also provide monthly reporting and can integrate with your existing property management systems.

Our electrical meters are ANSI C12.20 revenue-grade certified, ensuring utility-grade accuracy for billing purposes. Water meters are NSF/ANSI 61 certified for potable water applications. All equipment meets or exceeds industry standards for commercial submetering applications.

Yes, our billing software integrates with most major property management systems including Yardi, AppFolio, RealPage, and others through API connections. This allows seamless data transfer and automated billing workflows within your existing management processes.